Trust

Security & Privacy

This page is maintained by PositivEnergy to answer common security and privacy questions about positivenergy.us. It describes current practices in plain language and is not an independent certification.

What this site does

positivenergy.us is a marketing website for PositivEnergy's EV charging, solar, storage and electrification services. It does not host a customer portal, account login, or payment processing. The only data we collect is what visitors voluntarily submit through the contact and project-intake forms, plus standard analytics.

Data we collect from forms

  • Contact form: name, email, optional phone and organization, inquiry type, and your message.
  • Start-a-project form: project details you choose to share so we can scope a response.
  • We do not request government IDs, financial account numbers, or other sensitive personal data.

Form submissions are delivered as internal notifications to PositivEnergy staff at info@positivenergy.us and used only to respond to your inquiry. We do not sell this information.

Analytics & cookies

We use Google Analytics 4 to understand aggregate site usage (pages viewed, referring sources, form events). Analytics may set cookies in your browser. You can block analytics with standard browser controls or extensions; the site remains fully functional without them.

Platform & hosting

The site runs on Lovable Cloud, which provides managed hosting, TLS in transit, authenticated server functions, and database row-level security primitives. Form submissions are transmitted over HTTPS. These are platform capabilities we rely on — they are not a certification of PositivEnergy by the platform.

Access control

Only authorized PositivEnergy personnel can read inbound inquiries. There is no public account system on this site, and there are no user-generated pages.

Retention & deletion

Inquiry emails are retained in our business mailbox for normal correspondence and recordkeeping. To request deletion of information you previously sent us, email info@positivenergy.us from the address you used and we will remove it from active records.

Subprocessors

  • Lovable Cloud — site hosting, server functions, and email delivery for internal notifications.
  • Google Analytics — aggregate web analytics.

Reporting a security issue

If you believe you have found a security vulnerability affecting positivenergy.us, please email info@positivenergy.us with details and steps to reproduce. We appreciate responsible disclosure and will respond within one business day.

Questions

For general privacy or security questions, use the contact form and select "General" or "Other" as the inquiry type.